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You ordered the front desk. Here's what happens next.

After You Order the AI Receptionist

You paid $1,500 flat โ€” no meter, no per-call markup โ€” and the first month of support is included. This page is the exact delivery path: what happens, in what order, and how you verify it worked. No tickets. No phone tag. Just a working receptionist.

01

The Four Steps

1

Save your order number

After checkout you get an order number. It's your slot in the build queue and your reference for everything below.

2

Email the order desk

Write to [email protected] with your order number and subject "AI Receptionist order" (button below does it for you).

3

30-minute intake โ€” email is enough

We send a short intake. Six questions, all answerable by email below. As soon as your answers land, the build clock starts.

4

Go-live within 48 hours (target)

We configure your FAQ + personality and deploy. You get your live endpoint, an acceptance-check card, and 30 days of support.

02

The Intake โ€” Six Things We Need

Answerable by email. Ten minutes of your day.

1

Business name and hours โ€” when are you actually open, and when must the receptionist say you're closed?

2

Your FAQ โ€” a document, a plain email, or just a link to your website. It reads what your customers actually ask.

3

Voice notes โ€” three sentences on how your front desk sounds: warm, brisk, technical, folksy. We set it server-side so it holds.

4

Your OpenAI key (BYOK) โ€” you own the key; OpenAI bills you directly for model use. No per-call markup from us. Can't bring a key? Say so in the intake โ€” the order desk will set terms before go-live, never after.

5

Where it plugs in โ€” WhatsApp business number, website chat, or direct API. Pick one to start; more during your support month.

6

Guardrails โ€” anything it must never say, promise, or quote (prices, legal, medical). It hands off to a human instead of guessing.

03

What You'll Hold

A live endpoint, not a promise

  • POST /chat โ€” your receptionist, answering from your FAQ with your personality
  • GET /health โ€” an always-on status check you can hit yourself
  • Front-desk context that holds the thread โ€” not a phone tree, not a prompt hack
  • Human handoff on anything outside your FAQ

Everything on your terms

  • Personality + FAQ configured server-side โ€” changes take effect without rebuilding your prompts
  • Managed hosting on our own infrastructure (tikkunolam.today), or a self-host bundle of the same service for your machines
  • Your OpenAI key, your account, your bills โ€” visible to you line by line
  • 30 days of support: FAQ updates, voice tweaks, fixes โ€” by email
GET https://tikkunolam.today/api/soultech/receptionist/health POST https://tikkunolam.today/api/soultech/receptionist/chat Header: X-OpenAI-Key: (your key)
04

Run These Checks Yourself

Day one โ€” go live

  • Open the health URL above โ€” it answers with a live status
  • Send your sample greeting text to /chat โ€” an answer comes back in seconds
  • Ask something not in your FAQ โ€” it offers a human handoff instead of inventing an answer

Week one โ€” make it yours

  • Read the daily lead summaries โ€” need, budget, timeline, all scored
  • Email any FAQ gap to the order desk โ€” the fix ships during your support month
  • Decide with data: if it pays for itself in booked appointments, you already know
05

Questions, Answered Straight

Is this a subscription?

No. $1,500 flat, once, plus 30 days of support included. After the first month the endpoint stays yours as a self-serve BYOK API; if you want us to keep running and tuning it, the order desk will quote terms plainly โ€” you re-sign nothing you haven't read.

Where does my data live?

Your FAQ and personality config run on our own infrastructure at tikkunolam.today โ€” software we wrote and control, not a resale of someone else's SaaS. Model calls go to OpenAI under your key, per your usage.

What can it actually do?

It holds a conversation, answers from your FAQ content, qualifies the lead (need, budget, timeline), books preferences, logs the thread, and hands off to a human when unsure. It is a front desk, not a miracle worker โ€” and it will never pretend otherwise to your customers.

What if it isn't live in a week?

Then the rule below applies and you get your money back. We'd rather ship a refund fast than argue.

โฌก The rule, written once, honored always

Full refund if we cannot deliver what the intake confirmed we can. The intake exists so this stays rare; we do not skip it to close a sale.